ECU-Hub supports multiple payment methods to make international purchasing easier. Available options may include:

• Visa
• Mastercard
• American Express
• PayPal
• Bitcoin (BTC)
• Ethereum (ETH)
• Tether (USDT)
• USD Coin (USDC)

If you are unable to complete your payment using the available methods, please contact us. Our team will try to help you identify a suitable available payment option.

No. ECU-Hub allows customers to complete eligible purchases without creating an account, helping make the checkout process faster and easier.

Creating an account is still recommended because it allows you to access eligible downloads, review previous orders, and manage your purchases more conveniently.

Ready-made original and modified ECU files are made available after the payment has been successfully confirmed.

Once the transaction is completed, the customer receives access to the download link without waiting for manual file preparation.

The download information is sent to the email address used during checkout.

Customers with an ECU-Hub account may also sign in and access eligible purchased products again from their account, subject to the download period and download limit stated for the relevant product.

Yes. A digital product may have a specific download limit, access period, or both.

Customers should review the information shown on the relevant product page and download their files within the permitted period and number of attempts.

First, check your inbox, spam folder, and the email address entered during checkout.

If the download information is still unavailable, please contact us directly and provide proof of payment or the available order details. Our team will review the transaction and assist you.

An original ECU file is an unmodified file based on the original manufacturer calibration.

A modified ECU file has been technically changed to include the solution identified on the product page, such as a speed limiter adjustment or another specified calibration modification.

Customers must carefully review the calibration number, file details, included modification, and compatibility information before purchase and programming.

Yes. You are welcome to contact ECU-Hub and request a custom ECU file modification when the required ready-made solution is not available in the store.

Our team will review the supplied file, ECU information, vehicle details, and requested solution. We aim to complete supported requests in less than 24 hours whenever the technical requirements and workload allow.

Completion time may vary according to file complexity, available information, requested solution, and the need for additional technical review.

Completed custom files may be delivered through the email address associated with the request or through Telegram when that delivery channel has been agreed with the customer.

Customers should verify that the received file and request details are correct before programming the vehicle.

For supported software products, our team may assist the customer with downloading the application, completing installation, activating the license, launching the software, and confirming that the tool is operating on the customer’s device.

We also remain available to review later technical problems that fall within the supported scope of the purchased product.

Support coverage may differ according to the software developer, product type, license terms, operating environment, and information shown on the individual product page.

Yes. Software products that require licensing are activated individually for the customer.

Activation requirements and procedures may differ from one product to another. Customers should follow the instructions provided on the product page or by the support team.

A license transfer may be possible for some software products. However, a transfer fee may apply, and the amount or conditions can differ between products.

Customers should contact support before replacing their computer, changing significant hardware, reinstalling the operating system, or requesting a license transfer.

Update coverage differs between products and is stated where applicable on the relevant product page.

Small tools designed to perform a single specific function generally do not include future feature updates unless the product description states otherwise.

ECU-Hub products and services are intended only for lawful, authorized, and technically appropriate automotive work.

ECU-Hub is not responsible for damage, loss, legal consequences, or technical problems resulting from:

• Unlawful, unauthorized, or unsafe product use.
• Programming a vehicle without the owner’s authorization.
• Using an incorrect or incompatible ECU file.
• Incorrect flashing, reading, wiring, installation, or recovery procedures.
• Using unsuitable, defective, or unsupported equipment.
• Failure to maintain stable vehicle and device voltage.
• Failure to create and securely retain the required original backups.
• Modification or misuse of a supplied file or software product.
• Lack of the technical knowledge required to complete the work safely.
• Failure to comply with applicable local laws, regulations, inspection rules, or emissions requirements.

The customer or technician is responsible for confirming compatibility, using suitable equipment, following correct procedures, maintaining backups, and ensuring that the intended use is permitted in the applicable jurisdiction.

Please review our Terms & Conditions before purchasing or using any ECU-Hub product or service.